The IRS recently updated their Get My Payment Frequently Asked Questions, which addresses why some people never received their Economic Impact Payment (EIP) even though the Get My Payment tool said the pre-paid debit card was mailed on May 22, 2020.
The IRS said, "Due to a system error, EIPs scheduled to be mailed as a pre-paid debit card on 05/22/2020 were not all issued."
What Now?
If you live in one of the states listed below, no action is needed. The IRS is working on sending you a paper check to your address on file.
- Alabama
- Arkansas
- Colorado
- Delaware
- Florida
- Iowa
- Louisiana
- Massachusetts
- Mississippi
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Dakota
- Oklahoma
- Pennsylvania
- Rhode Island
- South Dakota
- Texas
- Vermont
- Virginia
If you do not live in one of these states, follow the guidance provided in the Payment Issued but Lost, Stolen, Destroyed or Not Received section of the EIP FAQs.
To learn more, read the last FAQ in the Missing Payment section here: https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions.
